Mobile: Shifts manager

Case study

The focus of the design was to ease Store managers finding an employee for a specified shift as easy and fast as possible.

An open shift gets released by the web version of the system, and is available to be requested by all employees within a predefined area. Any employee can show interest in a particular shift, but it is a Store manager responsibility to pick the person best suited for the shift, based on their skills, location or working hours balance. This process requires time - time for the shift to be seen and time for responses to be collected. But time can be a critical factor if a sales person needs to show up at work on the next day.

With this mobile feature a Store manager can have an overview of all responses, as they occur, and assign a shift to an employee at the very same moment, without the need to sit in front of a computer.